iRacing Gift Cards are available here:


https://wwws-usa2.givex.com/cws4.0/iracing/e-gifts/


Or, if you are currently an iRacing member, from within your account on the iRacing UI click 'Shop"...and then 'Gift Cards':


This will open an external browser window that redirects you to the gift card page linked above. 


Please note that iRacing gift cards are not tied to the email address they are delivered to. 

They may be used to create a new iRacing account or applied to an existing account.

_____________________________________________________________________


Failed Transaction or a Gift Card Purchase Error:


First, please try another browser to see if this continues (Chrome, Firefox or Edge).

If this issue persists, please know that iRacing gift cards are processed by GiveX, a separate company. While we don’t have access to GiveX’s gift card processing or delivery system, their support team is available 24/7, 365 days a year.

For the fastest assistance, please call GiveX at 1-833-632-0867.
If calling isn’t possible, you can submit a support request through their online form:
Contact GiveX Support

When completing the ticket submission form:
-Enter iRacing as the Business Name.
-Enter any address in the Business Address field.
-Include a detailed description of the issue you need help resolving.

GiveX recommends using Google Chrome when accessing its support form.

_____________________________________________________________________


The Gift Card was not delivered:


iRacing gift cards are processed by GiveX, a separate company. While we don’t have access to GiveX’s gift card processing or delivery system, their support team is available 24/7, 365 days a year.

For the fastest assistance, please call GiveX at 1-833-632-0867.
If calling isn’t possible, you can submit a support request through their online form:
Contact GiveX Support

When completing the ticket submission form:
-Enter iRacing as the Business Name.
-Enter any address in the Business Address field.
-Include a detailed description of the issue you need help resolving.

GiveX recommends using Google Chrome when accessing its support form.

_____________________________________________________________________


Can't redeem gift card - An Error Occurred:


Please check your cart to see if the code was already added and is waiting to be redeemed.

To do this, go to iRacing, then click CART at the top right of the page.

There you should see the code waiting to be redeemed.

Complete the check out process to add the code to your account successfully.

_____________________________________________________________________


Can't redeem promo code or Gift Card to the iRacing UI:


Please try to redeem the code by going to https://members.iracing.com/membersite/account/MyInfo.do on your browser, log in and you will be on the My Info page.
Under the iRacing credits/dollars section, please click the blue REDEEM PROMO CODE box.
Enter the code(without the # symbol) and proceed with the process.

If you find that this box disappears and you are in a loop, please click on your cart icon and you should see the code applied there. From the cart you can complete the process of adding the promotion/gift card to your account. 

_____________________________________________________________________


Payment method still required even if the Gift Card covers the entire total:


Even if your iRacing gift card, iRacing credits, and/or iRacing Dollars fully cover your purchase, our checkout system still requires a valid payment method to be saved on your account.


Please add a Visa, Mastercard, American Express, Discover, PayPal, or Venmo account with at least $1 available for verification. Your gift card balance and/or iRacing Dollars or credits will still be applied to your purchase first.

The $1 verification authorization is temporary and will automatically disappear from your pending transactions. It is not a charge for your purchase.

_____________________________________________________________________


You may also find these FAQs helpful for troubleshooting or redeeming gift cards:


https://support.iracing.com/en/support/solutions/articles/31000173493-how-to-redeem-an-iracing-gift-card


https://support.iracing.com/en/support/solutions/articles/31000173492-creating-a-new-account-with-an-iracing-gift-card