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Knowledge base
General
Getting Started - New members
10
How do I create an account
I just signed up for iRacing - now what do I do?
iRacing Basics - Getting Started
iRacing Setup: A Beginner's Guide on How to Get Started
How to Configure Your Seating Position
View all 10
Interested in joining iRacing?
6
How much does it cost to use iRacing
Is my computer good enough to run iRacing?
What do I need to join iRacing? - Computer System Requirements
What forms of payment does iRacing accept?
What is iRacing?
View all 6
Account Maintenance
15
Will my subscription auto renew?
How do I cancel my membership/subscription?
Can I get a refund or trade cars and tracks?
What if I buy a new computer; do I need to inform iRacing?
What if I leave iRacing and then come back to the service? Will I have to license the content again?
View all 15
Billing
13
Can I use one credit card to sign up multiple family members?
Why is it telling me Purchased Required after I Purchased the Content
What do I do if I get an Error 40100 when trying to purchase
How to use iRacing credits or dollars
How can I renew my membership early?
View all 13
General Questions
9
Can I use iRacing logos?
Does iRacing run on XBox or PS4? Or on a Mac?
Can I install iRacing on my Mac?
Does iRacing offer Gift Cards
Can I send suggestions and feedback to iRacing about the product and service?
View all 9
Quick Troubleshooting Guide
1
Quick Troubleshooting Guide - Sim Won't Load
How To Videos
How To Videos
14
How To - Introduction
How can I get out of Rookie class?
How to use the iRacing UI
How To - What are licenses
How to - Safety Rating
View all 14
Installing/Downloading and Updating
Installing
4
How do I download and install the iRacing software.
How do I Reinstall iRacing without having to download all of my content again?
Can I download iRacing onto a second computer if I am a member?
Do I have to have the software installed to access the website?
Updates
3
Why do I keep getting "Get Required Updates" for mixed class series?
Update Download Content Delivery Options
Steam accounts getting "Content File Locked" error
Steam
Steam Key
1
How to Generate a Steam Key
Steam Account Maintenance
3
Steam Log In Error
Renewing account with Steam
I have a valid Steam Agreement but iRacing account still inactive
Steam Update issues
2
Steam accounts getting "Content File Locked" error
Steam "Service Not Available" error message
Issues and Error Messages
Error Messages
38
What does "System Not in Service" indicate?
"Could not find sim" error message
"iRacing is already running" message
Cannot connect to Server
How to resolve the SS-003 Error message
View all 38
Graphics
7
Graphics performance tip for increased FPS
Graphics performance can affect your performance on-track
Meter Box ("F" key in-game)
What can I do about low FPS, Freezing, stuttering etc?
Not able to configure graphics
View all 7
Updating
2
Issues Updating the iRacing Software
Verification Failure Error while Updating
Connection
7
Disconnection issues (and have a Netgear router)
What ports and IP addresses does iRacing use?
Connection Type & Max Cars
Why are Satellite connections are not supported?
Using IPv6 (or a mix of IPv4 and IPv6)
View all 7
Wheel and Pedals/Game Controllers
Steering Wheel, pedals, game controllers, joysticks
8
Controller Setup and Calibration
Recommended Settings for Logitech Wheel and Pedals.
Recommended settings for Thrustmaster controller
Using Legacy Controllers - Steering Linearity
Can I use a Joystick with iRacing.com?
View all 8
Other Controls and Commands
7
Customizing Sim Hot-Key Combinations
Pit Macros/Chat Commands
Session Admin Chat Commands
Black Box Screen Information and Controls
How to Use AutoFuel
View all 7
In Sim
Sound
7
Spotter Functionality & Radio
Spotting
Use the Radio, Spectate, Spot for your Friends & Ghost Race!
Using Third Party Spotter Packs
In SIM Chat not working - no one can hear me
View all 7
Code of Conduct
4
How to File a Protest
Code Of Conduct
How to file an Appeal
Qualifying Conduct Scrutiny
Points, Ratings and Results
19
How are Series and Race Week Points Calculated?
iRacing How-To: What are Licenses?
What is the penalty for forfeiting a race?
What is iRating
How many racers have to be in a race for it to be official?
View all 19
Series and Sessions
18
How do I join an official series?
What is the difference between Testing, Practice, Qualifying, Time Trials and Races?
I qualified 15th overall, but why did I start on the Pole in my race?
iRacing Race Participation Credit program -- multiclass series and series with short schedules
Team Driving
View all 18
Garage
2
Load Custom Setups onto your Racecar!
Where does the Simulator place my Chassis Setup files when I save them?
Replays
2
Viewing Replays
How to cut and save a replay
Other
10
What is the difference between the Natural World and the Simulator?
How do I add someone as a friend?
Can I drive the sim offline?
Can I rejoin session if I have been disconnected?
Why does it say I'm ineligible for a race?
View all 10
Cars
4
Cars using the New Damage Model
Pit Speed Limiters
Transmission/Gearbox/Shifting Types & Method
Vehicle Manuals
Graphics
Virtual Reality
2
Dealing with Freezing and/or Stuttering Issues
How to re-center your view for a Head Mounted VR Display
Multiple Screens
2
Using 3 Monitors with NVIDIA Surround
How to set up a 3 screen display using an AMD graphics card
Nvidia
3
Troubleshooting NVIDIA Performance Issues
Graphics card not listed when configuring my graphics in iRacing
Performing a Clean Install of Graphics Drivers
iRacing AI
iRacing AI
5
How to use iRacing AI
AI Rosters
AI Paint Textures
What content is currently available on AI
Hosted AI FAQ
Customization & Car Painting
Painting
4
How do I custom paint my iRacing cars?
iRacing.com Custom Paint Policy
Paint Textures
Templates to all iRacing cars, helmet and suits
Mod
1
Is there any content that we're allowed to mod?
Hosted/League/Tournament/Team
Hosted Sessions
3
Set up your own Hosted Session!
How much do hosted sessions cost?
Setting up Heat races
Team Racing
3
Team Driving
The registration for this team is closed
Concurrent Team Member Connection Limit
Tournament
2
Host Your Own Tournament
How to Host and Maintain a Tournament
Leagues
1
How to run your own iRacing league
iRacing Companion App
iRacing Companion App
3
Issues logging into the iRacing Companion App
How to update profile picture
Companion App clock is not right in the schedule
RaceRoom and Tradeshow versions
RaceRoom version
3
How to check if a license is valid and/or expired
System Not In Service error on Commecial website (Admin machine)
Pods are not reporting (Admin machine)
Tradeshow version
4
How to check if a license is valid and/or expired
Content not showing up
iRacing UI is launching instead of the sim
AI Roster Guide for Trade Show
Release Notes
Release Notes
89
2023 Season 3 Release Notes [2023.06.05.02]
2023 Season 2 Patch 5 Release Notes [2023.05.08.02]
2023 Season 2 Patch 4 Release Notes [2023.04.18.02]
2023 Season 2 Patch 3 Release Notes [2023.04.05.02]
2023 Season 2 Patch 2 Release Notes [2023.03.20.02]
View all 89