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Knowledge base
General
Getting Started
5
How do I change my display name?
iRacing Basics - Getting Started
What does MPR mean on the Series Banner Link?
Driving Aids
How do I enter a race?
Interested in joining iRacing?
5
How much does it cost to use iRacing
Is my computer good enough to run iRacing?
What do I need to join iRacing? - Computer System Requirements
What forms of payment does iRacing accept?
What is iRacing?
Account Maintenance
18
Will my subscription auto renew?
How do I cancel my membership/subscription?
Can I get a refund or trade cars and tracks?
What if I buy a new computer; do I need to inform iRacing?
How can I renew my membership early?
See all 18 articles
Billing
3
Can I use one credit card to sign up multiple family members?
Why is it telling me Purchased Required after I Purchased the Content
What do I do if I get an Error 40100 when trying to purchase
General Questions
6
Can I use iRacing logos?
Does iRacing run on XBox or PS4? Or on a Mac?
Can I install iRacing on my Mac?
Does iRacing offer Gift Cards
Can I send suggestions and feedback to iRacing about the product and service?
See all 6 articles
How To Videos
How To Videos
12
How To - Introduction
How can I get out of Rookie class?
How to use the iRacing UI
How To - What are licenses
How to - Safety Rating
See all 12 articles
Installing/Downloading and Updating
Installing
4
How do I download and install the iRacing software.
How do I Reinstall iRacing without having to download all of my content again?
Can I download iRacing onto a second computer if I am a member?
Do I have to have the software installed to access the website?
Updates
2
Why do I keep getting "Get Required Updates" for mixed class series?
Update Download Content Delivery Options
Issues and Error Messages
Error Messages
31
What does "System Not in Service" indicate?
Can not connect to Server
How to resolve the SS-003 Error message
How to get a Crash Report to submit to iRacing
EasyAntiCheat
See all 31 articles
Graphics
5
Graphics performance tip for increased FPS
Graphics performance can affect your performance on-track
Meter Box ("F" key in-game)
What can I do about low FPS, Freezing, stuttering etc?
Not able to configure graphics
Updating
2
Issues Updating the iRacing Software
Verification Failure Error while Updating
Connection
7
Disconnection issues (and have a Netgear router)
What ports does iRacing use?
Connection Type & Max Cars
Why are Satellite connections are not supported?
Using IPv6 (or a mix of IPv4 and IPv6)
See all 7 articles
Wheel and Pedals/Game Controllers
Steering Wheel, pedals, game controllers, joysticks
8
Recommended Settings for Logitech Wheel and Pedals.
Recommended settings for Thrustmaster controller
How to Recalibrate my game controllers
Steering Wheel Configuration & Calibration - steering linearity
Undocumented ("Hidden") Feature: Active Yaw Axis Cockpit View ("DriverRotateHead")
See all 8 articles
In Sim
Sound
7
Session Admin Chat Commands
Spotter Functionality & Radio
Mic not working (since Windows update)
Use the Radio, Spectate, Spot for your Friends & Ghost Race!
How to use 3rd party spotter packs
See all 7 articles
Code of Conduct
3
How to File a Protest
Code Of Conduct
How to file an Appeal
Points, Ratings and Results
18
How are Series points Calculated?
iRacing How-To: What are Licenses?
What is the penalty for forfeiting a race?
What is iRating
How many racers have to be in a race for it to be official?
See all 18 articles
Series and Sessions
18
How do I join an official series?
What is the difference between Testing, Practice, Qualifying, Time Trials and Races?
I qualified 15th overall, but why did I start on the Pole in my race?
iRacing Race Participation Credit program -- multiclass series and series with short schedules
Team Driving
See all 18 articles
Garage
2
Load Custom Setups onto your Racecar!
Where does the Simulator place my Chassis Setup files when I save them?
Replays
2
Viewing Replays
How to cut and save a replay
Other
12
What is the difference between the Natural World and the Simulator?
Keyboard Shortcuts
Sim Hot-Key Combinations
How do I add someone as a friend?
Can I drive the sim offline?
See all 12 articles
Cars
1
Transmission/Gearbox/Shifting Types & Method
Graphics
Virtual Reality
3
Configuring iRacing to work with the Oculus Rift
Freezing and/or Stuttering issues when using VR with iRacing
How to re-center your view in the Oculus Rift
Multiple Screens
3
How to set up a 3 screen display using nVidia GTX graphic cards
How to set up a 3 screen display using an ATI graphics card
Run in Windowed Mode Across Multiple Screens
Nvidia
2
Stuttering issues with Nvidia Graphics cards
Graphics card not listed when configuring my graphics in iRacing
iRacing AI
iRacing AI
3
How to use iRacing AI
AI Rosters
AI Paint Textures
Customization & Car Painting
Painting
5
How do I custom paint my iRacing cars?
How do I paint my car, helmet or suit?
iRacing.com Custom Paint Policy
Paint Textures
Templates to all iRacing cars, helmet and suits
Mod
1
Is there any content that we're allowed to mod?
Hosted/League/Tournament/Team
Hosted Sessions
3
Set up your own Hosted Session!
How much do hosted sessions cost?
Setting up Heat races
Team Racing
3
Team Driving
The registration for this team is closed
Concurrent Team Member Connection Limit
Tournament
2
Host Your Own Tournament
How to Host and Maintain a Tournament
Leagues
1
How to run your own iRacing league
Commercial and Tradeshow versions
Commercial version
3
How to check if a license is valid and/or expired
System Not In Service error on Commecial website (Admin machine)
Pods are not reporting (Admin machine)
Tradeshow version
4
How to check if a license is valid and/or expired
Content not showing up
Beta UI is launching instead of the sim
AI Roster Guide for Trade Show
Release Notes
Release Notes
16
2021 Season 1 Patch 3 - Release Notes [2021.01.13.03]
Can I still drive when iRacing is down for maintenance?
2021 Season 1 Patch 2 Hotfix 1 - Release Notes [2020.12
2021 Season 1 Patch 2 - Release Notes [2020.12.16.01]
2021 Season 1 Patch 1 - Release Notes [2020.12.10.01]
See all 16 articles