If you are having issues logging into the members website (members.iracing.com) via a web browser (Google Chrome, Firefox or Microsoft Edge), please try and log in and use the iRacing UI (aka Desktop icon).
You should have these two icons on your Desktop:
Double click the iRacing iRacing UI to open the user interface.
Enter your log in information here:
You can either just run iRacing from here (there are many features here that are not available on the members website) or if you would like to go back to the website, you can click your Helmet at the top right and choose Classic Website.
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If you are having issues launching the UI, there are 3 ways to do so:



- right click and choose Properties - this will show you the location.
If this works please right click the mouse and choose Create Shortcut. Please delete the old shortcut if you have one.
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If the issue persists with the UI, please follow the below instructions to clear the UI cache:
If you don’t see this folder, it may be because it is hidden. In the File Explorer window, click View and then check “Hidden Items”. See below for assistance.
Another option to find the electron folder, is to click into the My PC window and type %appdata% for the list to populate for the user that is logged into Windows at that time.
Once you have deleted the "iracing-electron" folder, log back into your iRacing account. You may need to repeat these steps a few times before it works.